Andrew Cooke joined EOGB 8 years ago and has grown from a trainee technical engineer into a key member of our Marketing & Training team. His journey reflects EOGB’s commitment to developing talent through progression from engineering support to training and customer communication.

What was your first role at EOGB, and how have your responsibilities evolved over the years? 

I joined EOGB straight out of school in 2017 as a trainee technical engineer. At the start, I was mostly learning the ropes, getting hands-on experience, and supporting the technical team wherever I could and gained my OFTEC qualifications. 

In 2020 I moved into the marketing & training supervisor role, which meant taking on more responsibility. Instead of just supporting the engineering side, I started helping shape how we present the company, organising training, working directly with customers, etc. 

What skills have you developed throughout your career at EOGB? 

I got hands-on technical experience and learned a lot about problem-solving and working with customers. Moving into the marketing & training supervisor role in 2020 added new skills like running organising training sessions, planning marketing activities, and handling more responsibility. I’ve also gained my Assessor and IQA qualifications. 

What do you consider the most important skills or knowledge that engineers gain from EOGB training? 

I’d say the most important things are practical, hands-on experience and problem-solving skills. EOGB training really focuses on making sure engineers can apply what they learn in real situations.  

What new technologies or trends in heating systems are you planning to include in future training? 

We’re focusing on the latest in heating tech, like heat pumps, smart controls, and the Sapphire boiler. The idea is to make sure our engineers are confident installing and maintaining these systems, while also being able to advise customers on energy-efficient and sustainable solutions. 

If you could describe EOGB in three words, what would they be? 

Supportive, collaborative, friendly.