Kelly Housden has been a vital part of the EOGB Sales Support team for 17 years! Over this time, she has seen the company grow, evolve, and transform in many ways. Kelly agreed to share what has stayed the same throughout the years, what continues to motivate her, and why EOGB still feels like the right place for her.

What was your first role at EOGB, and how have your responsibilities evolved over the years?

My first role was a Purchasing assistant. I was then moved into Sales to cover maternity leave. Taking on this role, I had a lot to learn, and in the busy periods, you really had to learn as you go on the job. The more confident I became, the more responsibility I was given.

What skills have you developed throughout your career at EOGB?

Skills I have developed would definitely be how confident this job has made me in myself. I have learned how to work as a team and have had many interesting conversations over the years with our lovely customers. Some I have been talking to from the beginning, so it’s nice to build relationships with them.

What is the best aspect of your job now?

The best aspect of my job has always been the people that I work with. I have been lucky that I have worked alongside great sales teams over the years. We have always looked after each other and helped each other when it’s needed. I have had to be absent from my job twice for long periods of time, and I was never made to feel like it was an issue. The team always supported me and my family.

What has kept you motivated and committed to the company for such a long period?

What keeps me motivated is that I want the company to succeed, and I like it when the customers say how much they like dealing with us. It’s nice to feel appreciated. 

If you could describe EOGB in three words, what would they be?

The Best Team.

So next time you call EOGB with a spares request, there’s a good chance you’ll be speaking to Kelly herself — the friendly voice who keeps everything running smoothly behind the scenes.